Creative and customer-focused professional with over two years of experience in graphic design and customer service, adept at developing compelling digital and print designs. Proven ability to manage client relationships, deliver effective support, and leverage design tools to achieve business objectives. Demonstrates strong problem-solving, teamwork, and communication skills, consistently enhancing brand visibility and customer satisfaction.
NYSC Corps Member
Charanchi, Katsina State, Nigeria
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Summary
Contributes to academic development and administrative functions as an NYSC Corps Member, assisting teachers and supporting student learning at GDSS Charanchi.
Highlights
Assisted teachers in classroom instructional activities, enhancing learning environments and student engagement.
Taught mathematics and provided academic support, contributing to students' development and comprehension.
Participated actively in school administrative and extracurricular activities, supporting overall institutional operations.
Customer Service & General Assistant
Kashere, Gombe State, Nigeria
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Summary
Supported the design team in visual concept development and enhanced service delivery by leveraging customer feedback and meticulous record-keeping at M&T Technologies.
Highlights
Collaborated with the design team to develop promotional materials and visual concepts, contributing to cohesive brand messaging.
Collected and analyzed customer feedback, implementing insights to improve service delivery and customer experience.
Maintained accurate records of customer interactions and transactions, ensuring data integrity for operational efficiency.
Customer Care Attendant & Graphic Designer
Mubi, Adamawa State, Nigeria
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Summary
Managed client relationships and developed impactful marketing materials, significantly enhancing brand visibility and customer satisfaction for Padi Computers.
Highlights
Designed and produced diverse marketing materials, including flyers, posters, and social media graphics, significantly enhancing brand presence and engagement.
Resolved customer product and service inquiries efficiently, achieving high customer satisfaction through prompt issue resolution.
Guided clients through suitable service options and solutions, improving service adoption and client retention rates.
Leadership Execution and Action Planning (LEAP) Volunteer
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Summary
Mobilized communities, engaged stakeholders, and collected crucial data for a governance perception survey across Northern Nigeria as a LEAP Volunteer for PYDI.
Highlights
Led community mobilization efforts for the Arewa Elections and Governance Perception Survey (AEGPS) 2026, significantly increasing citizen participation.
Conducted extensive community engagement and data collection activities across Northern Nigeria, gathering critical insights for inclusive governance.
Contributed to amplifying citizen voices and promoting inclusive governance through dedicated volunteer service.
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B.Sc.
Business Administration and Management
Grade: 57%
Published by
Nigeria Education Repository and Databank (NERD)
Summary
Research exploring the correlation between work-life balance and employee performance within commercial banks in Akko LGA, Gombe State.
Issued By
The Productive Youths Development Initiative (PYDI)
Issued By
M&T Technologies
Issued By
GitNation
Issued By
Padi Computers Academy
CorelDRAW, SPSS, Computer Applications, Basic IT Operations, MS Office.
Logo Design, Brand Identity, Apparel & Merch Design, Flyer & Poster Design, Social Media Graphics, Digital Art & Illustration.
Teamwork & Collaboration, Customer Service, Communication, Administrative Support, Problem Solving, Attention to Detail.
CEO, M&T Technologies, Kashere, Gombe State, 08067583215
CEO, Padi Computers Academy, Mubi, Adamawa State, 08037865693
Summary
Investigated and assessed the bacterial load associated with hawked soya bean cake (Awara) in Kashere Town, focusing on public health implications.
Summary
Explored the effects of mother tongue interference on students' performance in English language, identifying linguistic challenges and educational strategies.
Summary
Conducted a case study on entrepreneurship development in Kanke LGA, Plateau State, analyzing challenges and opportunities within the local economic context.
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Summary
Conducted an undergraduate research project under the advisement of Mr. Auwal Bello, investigating the impact of work-life balance on employee performance in commercial banks within Akko LGA, Gombe State.